Desktop Support
Hardware repair, PC tune-ups, virus removal, and comprehensive desktop troubleshooting for any device.
Ouachita Tech Co — IT Support & Managed Networks in Mena, Arkansas
Enterprise-grade IT support for homes and businesses across the Ouachita region — monitored, patched and looked after, from $25 a month.
Why us
A new company, but not new to this
Everything on this page is checkable — where we work, what we've built, and what we charge.
Run university IT
Tyler and Jaci both work as IT professionals at the University of Arkansas Rich Mountain, managing higher-education network infrastructure for hundreds of students and faculty.
We build software
Not just break/fix. We write and run our own products, including Cattle Cloud, a herd management app built for producers in our own county.
Same business day
Submit a ticket from your dashboard and it reaches us immediately. We usually reply the same business day, and you can always call.
No contracts
Plans are billed monthly and you can cancel any time. Pricing is per device and published on this page — no quote required to find out what it costs.
Want to see what we've shipped? Have a look at our work.
What we do
Tailored IT for every setup
From a single home office to a whole building of workstations, looked after by people down the road.
Software Support
Installation, configuration, error resolution, and training for all your essential business applications.
Networking
Professional Wi-Fi setups, secure firewall configurations, and reliable network infrastructure management.
Remote Support
Instant remote desktop access, fast troubleshooting, and ongoing monitoring without waiting for an on-site visit.
Pricing
Simple, per-device pricing
Move the slider to see your exact monthly cost. No contracts, cancel any time.
Residential
For individuals, families and remote workers who need home network setups, device troubleshooting and digital protection.
1
15
$25/mo
$25 per computer, per month
- Unlimited Remote Support*
- Enterprise Protection
- Update Monitoring & Patching
- Hardware Health Monitoring
- 50% Off On-Site Service Calls
Business
Comprehensive managed IT, infrastructure management, employee helpdesk and enterprise-grade threat protection for your whole office.
3
125
$120/mo
$40 per workstation, per month
- Unlimited Remote Support*
- Enterprise Threat Protection
- OS & 3rd-Party App Patching
- Vulnerability Scanning & Asset Tracking
- 50% Off On-Site Service Calls
One-time services & custom projects
Not looking for a subscription? We also take break/fix work and custom hardware deployments as needed.
Standard Service Call
$50/hour
Remote or on-site troubleshooting for non-subscribers. One-hour minimum.
Custom Projects
Quoted
Network wiring, data recovery, and large-scale hardware deployments.
*Unlimited remote support is provided within reason.