Remote Support
We connect to your computer securely and fix the problem while you watch. No waiting for a visit.
Managed IT for the Ouachita region
Your IT, looked after.
Enterprise-grade IT support for homes and businesses in Mena and across the Ouachita region, from $25 a month.
Rather talk now? Call (940) 210-2053
- No contracts, cancel any time
- Most replies the same business day
- Local to Mena, Arkansas
- $25
- per computer, monthly
- No
- long-term contracts
- 50%
- off on-site visits
What we do
Tailored IT for every setup
From a single home office to a whole building of workstations, looked after by people down the road.
01
Everyday IT support
Help with the computers, software and networks you already have. Remote help is included in every plan.
Desktop Support
Tune-ups, virus removal, and hardware diagnosis and repair for any PC or laptop.
Software Support
Installs, updates, error fixes and help with the apps you use every day.
Networking & Wi-Fi
Wi-Fi that reaches every room, secure firewalls, and networks that stay up.
02
Projects & installs
Bigger jobs, quoted up front. Estimates are free.
Websites & Custom Software
Business websites and custom apps, built and run by us. Cattle Cloud is one of ours.
Backup & Data Recovery
Automatic backups so nothing is lost, and recovery when a drive fails.
Email & Microsoft 365 / Google
Professional email on your own domain, set up and managed for your whole team.
Security Cameras & Smart Home
Camera systems, video doorbells and smart home devices, installed and set up properly.
Pricing
Simple, per-device pricing
Move the slider to see your exact monthly cost. No contracts, cancel any time.
Residential
For individuals, families and remote workers who need home network setups, device troubleshooting and digital protection.
$25/mo
$25 per computer, per month
- Unlimited Remote Support*
- Enterprise Protection
- Update Monitoring & Patching
- Hardware Health Monitoring
- 50% Off On-Site Service Calls
Built for offices
Business
Comprehensive managed IT, infrastructure management, employee helpdesk and enterprise-grade threat protection for your whole office.
$120/mo
$40 per workstation, per month
- Unlimited Remote Support*
- Enterprise Threat Protection
- OS & 3rd-Party App Patching
- Vulnerability Scanning & Asset Tracking
- 50% Off On-Site Service Calls
Everything else, priced up front
No surprise fees. We come to you at the same rate wherever you are, with no travel charges.
Service calls
$50/hour
Remote or on-site help without a plan. One-hour minimum.
Subscriber on-site
$25/hour
Every plan gets on-site visits at half price, wherever you are.
Projects & installs
Free estimate
Websites, email, backups, cameras and network wiring, quoted before we start.
Support hours: Weekday business hours. Tickets reach us instantly and we usually reply the same business day. Subscribers can call anytime for something urgent.
Not sure which plan fits? Book a free 15-minute call.
*Unlimited remote support is provided within reason.
Why us
A new company, but not new to this
Everything on this page is checkable — where we work, what we've built, and what we charge.
Run university IT
Tyler and Jaci both work as IT professionals at the University of Arkansas Rich Mountain, managing higher-education network infrastructure for hundreds of students and faculty.
We build software
Not just break/fix. We write and run our own products, including Cattle Cloud, a herd management app built for producers in our own county.
Same business day
Submit a ticket from your dashboard and it reaches us immediately. We usually reply the same business day, and you can always call.
No contracts
Plans are billed monthly and you can cancel any time. Pricing is per device and published on our site — no quote required to find out what it costs.
Want to see what we've shipped? Have a look at our work.
Get started
Ready when you are.
Subscribe online in a few minutes, or book a free 15-minute call and we'll help you work out what you need. No obligation.
- Tyler Coon(940) 210-2053
- Jaci Lunsford(479) 216-1221
Weekday business hours. Subscribers can call anytime for something urgent.