Terms of Service

1. Agreement to Terms

By accessing our website and utilizing the IT services provided by Ouachita Tech Co. ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Scope of Services

We provide managed IT services, including but not limited to remote desktop support, network monitoring, and cybersecurity management. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to active subscribers.

3. Payment & Subscriptions

Our services are billed on a recurring monthly subscription basis depending on the tier selected ("Residential" or "Business").

• Payments are processed securely via Stripe.
• You may cancel your subscription at any time via the Client Portal. Services will remain active until the end of the current billing cycle.
• No refunds are provided for partial months of service.

4. Limitation of Liability

While we strive to provide the highest level of IT support and security, Ouachita Tech Co. cannot guarantee that networks or hardware will be completely immune from failure or third-party attacks. In no event shall we be liable for any indirect, consequential, or incidental damages (including data loss or business interruption) arising out of the use of our services.

5. Client Responsibilities

Clients are expected to maintain valid backups of their critical data unless explicitly enrolled in a Ouachita Tech Co. managed backup plan. Clients must also refrain from tampering with any installed monitoring agents, as this will severely hinder our ability to provide support.

6. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]